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Terms And Conditions Of Use
Purchasing your item
Ordering online is very quick and easy, simply click on the 'ADD TO CART' button and follow the onscreen instructions where you can continue shopping or go through the to checkout and complete your transaction.
The simplest was to pay is by Debit/Credit card using Paypal payment gate which is fully secured . We accept Most major Debit / Credit card's.
When you have all the products you wish to order simply click 'VIEW CART' and follow the instructions to 'CHECKOUT'.
Should you prefer to mail your payment we accept cheques, postal orders and bankers drafts, and they must be made payable to 'J & L Trading. All cheques must be nominated in pound sterling and drawn from a UK Bank. Please be aware of the time that it takes for cheques to clear, as items will not be dispatched until payment fully clears. Cheques typically take 7 working days to clear but this can vary.
If you purchase an item from gifttogadget.co.uk this means you have read and agreed to these terms and Conditions and understood them fully.
Pre-orders
We are now pleased to announce that we have introduced a pre-order system so that you can reserve your item and we will ship out to you upon arrival to us.
When items are out of stock, simply complete checkout as normal, you will then be kept up to date on when to expect your parcel.
Items that are pre-order, will be dispatched out to you, the customer, as soon as they arrive back in stock. (Please note that they may be dispatched the following morning if they arrive to us after 10am).
Dates are estimated and may be subject to delay. You will be kept informed at all times. Where possible, we will keep this minimal.
Delivering your Purchase
If after ordering, we find your item is out of stock, we will email you to offer a full refund or expected delivery of new stock, If you wish to wait for new stock arrival, we will post your item out as soon as we possibly can, we will keep you informed with the date we expect arrival of new stock..
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Orders that are placed, and payment fully clears before 10am Courier Service & 2pm Royal Mail will be dispatched the same day. This does not include weekends and bank holidays. This is also subject to stock availabilitiy.
Any items that are purchased over the weekends are dispatched on the first Monday following the weekend.
Bank holiday purchases are sent out on the first working day after the bank holiday.
- The Channel Islands
- Northern Ireland
- The Scottish Highlands
During peak seasonal times of the year, a slight delay maybe incurred in the delivery of your item. If you have any concerns regarding this, then feel free to contact us at sales@gifttogadget.co.uk
Delivery of your parcel
We are able to offer the following delivery methods, but please note that in some circumstances, it maybe necessary to use our courier service.
UK Standard Delivery Items sent using this service usually arrive 1-5 days of placing your order. They are sent using Royal Mail and will sometimes require a signature on arrival.
Courier Service Delivery £8.50- All items sent out with Courier delivery will require a signature. All items dispatched same day dispatch must be paid for by10am Monday - Friday to enable item to be dispatched same day.
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UK Standard Delivery - From £1.75
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UK Courier Service Delivery From £6.50 to £8.50 upto 30KG
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Please see below for outside the UK.
Please be aware that this price is for the UK mainland only, these are not international prices.
For the Channel Isles, the Scottish Highlands and Northern Ireland may incur an extra cost will be added to the postage charges. Where possible, we will use Royal Mail and these costs remain the same.
For weights over 2KG Please see price chart below.
International & Worldwide Postage
Zone 4
Northern Ireland & Republic Of Ireland Upto 25KG £18.50
Zone 2
Scottish Highlands Islands
AB (31-56)
FK (18-21)
HS (Outer Hebrides)
IV (All)
KA (27 & 28 )
KW (Orkney Islands )
PA (20- 78)
PH ( All )
ZE (Shetlands Islands )
PO (23+) (Isle Of Wight ) Upto 25KG £18.50
Zone 5
Isle Of Man & Isles Of Scilly
IM ( All )
TR (21-25 ) Upto 25KG £35.50
International Coverage
Zone 4
GY (All ) Guernsey
JE (All ) Jersey Upto 25KG £35.50
Zone 6
Belgium, Luxembourg,
& Netherlands , Upto 25KG £35.50
Zone 7
Denmark, France, Germany
& Monaco Upto 25KG £35.50
Zone 8
Italy, Spain, Greece,
Portugal, Sardinia & Sicily Upto 25KG £52.50
Zone 9
Czech Republic, Estonia, Finland,
Hungary, Latvia, Lithuania,
Poland & Sweden Upto 25Kg £52.50
We also deliver International and Worldwide, postage costs vary depending on country and item being purchased. On checkout you will be advised on the postage cost before making payment. Delivery outside the EU may be subject to local import taxes, which are your responsibility where they apply. If so, the shipping company should advise you the charges due or else you should consult your local customs office. Unfortunately we cannot advise you what these charges will be and Gifttogadget is not responsible for them.
Courier Delays
Returning your item
Refunds will not be given until item is received back to us in good condition. We will contact you via email, once item is received to arrange necessary refunds and resolve any concerns.
If you believe your purchase to be faulty or defect then you are required to return the faulty/defect to us within 7 days. If we find the item to be faulty then we will refund (with evidence of costing) the costs of returning the faulty item back to us. We recommend using trackable methods.
Upon returning your item, please include within the box your order number and a note explaining any problems you have had with the item.If after checking the appliance we find the item to be faulty, we will issue a full refund.
Unwanted Items
If you have an unwanted item, and wish to return it to us (as long it is suitable for sale and in all original undamaged packaging), then we require you to send the product back to us. We will not reimburse you for the costs of returning the item or original postage costs,We will only refund the cost of the product.
We recommend you return the item to us with secure recorded delivery method (which requires a signiture upon delivery)
Upon returning the item, please include your order number within the box.
Return Address
J & L Trading
17 Roseway,
Stoke Golding,
Nuneaton,
Warwickshire
CV13 6HG
Refunds
We aim to make sure that all of our customers are fully happy with the products that they purchase from us. We understand that this is not always the case once you receive your item, if you wish to return your item for a full refund of the product then it must be –
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Within 30 days of the date of purchase.
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Unused and in no way damaged.
- In its original packaging, and boxed the way you received it.
- Complete with all items sent in the box, ie, manuals, instructions, batteries, remotes etc.
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Suitable for Sale.
If we are not satisfied that the product you have returned meets any of the points above then we may not provide a refund.
If the item you purchased is significantly damaged or faulty on its arrival to you then you are required to inform us immediately via email and then send it back to us. If we are satisfied that the product has not been intentionally damaged then we will offer a replacement or a refund. In the event of the item being damaged or faulty, then with proof we will refund the return postage costs.
REFUNDS WILL NOT BE GIVEN UNTIL THE ITEM HAS BEEN RETURNED BACK TO US.
Christmas returns
If you purchase an item from us for Christmas and you wish to return it, then inform us at returns@gifttogadget.co.uk You have until the 31st January to return the item back to us in perfect condition.
If you require any further information about our terms and conditions then please email us on: termsandconditions@gifttogadget.co.uk
By reading this and purchasing a product you agree to these terms and conditions.
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Email: sales@gifttogadget.co.uk
Email: sales@gifttogadget.co.uk